What is dsc.exe?

The genuine dsc.exe file is a software component of OptusNet DSL by OptusNet.
This background process provides connection information to a user interface from OptusNet. It tracks connection upload and download speeds and allows the user to monitor speed statistics over given periods of time. When not in use, the application runs in the system tray and can be disabled by right clicking the dsc icon. A part of Singtel Optus Pty Limited, OptusNet is part of the largest telecom company in Australia.

DSC stands for Desktop Service Center

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the dsc.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for dsc.exe related errors

Dsc.exe file information

The process known as Dell Support Center or OptusNet Desktop Service Centre or SupportSoft Container belongs to software Dell Support Center or OptusNet DSL or SupportSoft Container by SupportSoft ( or OptusNet (

Description: Dsc.exe is not essential for Windows and will often cause problems. Dsc.exe is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 1,017,240 bytes (30% of all occurrences), 1,025,264 bytes, 2,125,956 bytes, 1,017,648 bytes or 2,919,831 bytes. 
The dsc.exe file is not a Windows core file. The program is not visible. It is a Verisign signed file. The file has a digital signature. Dsc.exe is able to monitor applications, manipulate other programs, connect to the Internet and record keyboard and mouse inputs. Therefore the technical security rating is 20% dangerous; however you should also read the user reviews.

Uninstalling this variant: You can also uninstall the associated program (Start > Control Panel > Uninstall a Program > Dell Support Center or OptusNet DSL).

Recommended: Identify dsc.exe related errors

External information from Paul Collins:

Important: Some malware camouflages itself as dsc.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder, for example Adware.Gen (detected by Symantec), and Adware.Generic.42926 (detected by BitDefender). Therefore, you should check the dsc.exe process on your PC to see if it is a threat. If Dell Support Center has changed your browser's search engine and start page, you can recover your browser's default settings as follows:

Reset default browser settings for Internet-Explorer ▾
  1. In Internet Explorer, press the key combination Alt + X to open the Tools menu.
  2. Click Internet options.
  3. Click the Advanced tab.
  4. Click the Reset... button.
  5. Enable the Delete personal settings option.
This will reset your Internet Explorer to its default settings. Your browser will start with the familiar start page and search engine—without popups, ads, cookies, but all browser add-ons are deleted too [1]. Make cleaning up your browser and your computer simpler and safer with Security Task Manager.


User Comments

It is also the Dell Support Center It's found in C:\Program Files\Dell Support Center\GS_Agent
  Donna Freeman  
It is also the Del Support Center exe,
It is my Optus DSL connection program. It is important as it connects me through Optus (my ISP) to the Internet. It is not a Microsoft program.
  Max Kendon  
It is a Dell Support file as another user mentioned if located in C:\Program Files\Dell Support Center\GS_Agent. If your computer is still under warranty I'd leave it alone. If not, by all means remove any Dell Support stuff you don't want.
when my netbook is running slow dsc is using 50% of CPU and often running 2 instances. It is the Dell app.
  Michelle West  
Dell Support Center, during an offline installation will run as many as 80 processes of DSC.EXE until it is either terminated, connected to the internet (to provide update information), or much time has passed (in excess of 20 min). DSC repeatedly attempts to connect to the internet to provide hardware and software updates corresponding to your notebooks model specific hardware and software (pertinent to Dell Inc.). It is safe to close the master application (41,328 K, also DSC.EXE) in order to terminate all sub processes of DSC.EXE, in the event that the application "hangs" or "loop"s.
  LiquidZero   (further information)
Fichier Dell Center
dsc.exe is program of the dell you can stop in start of the windows eject (msconfig) in the up in the windows (start) ((DISABLE THE NAME SPRTCMD)) and reset windows =)

Rating chart

Summary: Average user rating of dsc.exe: based on 7 votes with 8 user comments. 2 users think dsc.exe is essential for Windows or an installed application. One user thinks it's probably harmless. 4 users think it's neither essential nor dangerous. 2 users don't grade dsc.exe ("not sure about it").

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Best practices for resolving dsc issues

A clean and tidy computer is the key requirement for avoiding problems with dsc. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the dsc.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

dsc.exe [all]