What is sprtsvc.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the sprtsvc.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for sprtsvc.exe related errors

Sprtsvc.exe file information

Windows Task Manager with sprtsvc
Sprtsvc.exe process in Windows Task Manager

The process known as SupportSoft Agent Service or SupportSoft Sprocket Service (medicsp2) or Dell Support Center (Support Software)

belongs to software SupportSoft sprtsvc or SupportSoft Sprocket Service (dellsupportcenter) or Verizon Download Manager or TalkTalk Assist & Go or Globe Broadband Click Fix or TuneUp Utilities (version 2008) or SupportSoft Sprocket Service (quickcare) or SupportSoft Sprocket Service (ddoctorv2)

by SupportSoft ( or Dell (

Description: Sprtsvc.exe is not essential for Windows and will often cause problems. Sprtsvc.exe is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 201,968 bytes (40% of all occurrences), 202,280 bytes and 7 more variants. 
The program has no visible window. It is not a Windows system file. The file is a Verisign signed file. The sprtsvc.exe file is certified by a trustworthy company. Sprtsvc.exe is able to monitor applications. Therefore the technical security rating is 17% dangerous, however you should also read the user reviews.

Uninstalling this variant: If you have any problems with sprtsvc.exe, you might want to uninstall Dell Support Center or Road Runner Medic software via Windows Control Panel/Add or Remove Programs (Windows XP) or Programs and Features (Windows 10/8/7).

Recommended: Identify sprtsvc.exe related errors

Important: Some malware camouflages itself as sprtsvc.exe. Therefore, you should check the sprtsvc.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

Located here: "C:\Program Files\Dell Support Center\bin". Installed by myself. The script warning from Norton Antivirus is just annoying.
  Phil   (further information)
Nothing apart from it is annoying my processor by going up and down in speed very quickly (i.e 1 sec its 1% usage , next sprtsvc.exe is on 99% OMFG THIS ANNOYS ME
  Matthew Beardmore  
why does it use high CPU
DELL computers Service Support Software
I found this file in a folder for ComCast's Desktop Doctor Software
  Not Given  
found it in o2 software
found in 02 internet software
extream high cpu usage continues as long as computer is running
  concerned DELL user  

Summary: Average user rating of sprtsvc.exe: based on 3 votes with 8 user comments. One user thinks it's neither essential nor dangerous. One user suspects danger. One user thinks sprtsvc.exe is dangerous and recommends removing it. 5 users don't grade sprtsvc.exe ("not sure about it").

Do you have additional information? Help other users!
What do you know about sprtsvc.exe:
How would you rate it:
Link for more info:
Your Name:

Best practices for resolving sprtsvc issues

A clean and tidy computer is the key requirement for avoiding problems with sprtsvc. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the sprtsvc.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

sprtsvc.exe [all]