What is topi.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the topi.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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Topi.exe file information

Windows Task Manager with topi
Topi.exe process in Windows Task Manager

The process known as TOSHIBA Online Product Information belongs to software TOSHIBA Online Product Information or Toshiba Online Product Information or Toshiba Online Product by TOSHIBA (

Description: Topi.exe is not essential for the Windows OS and causes relatively few problems. Topi.exe is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 846,936 bytes (39% of all occurrences), 6,203,296 bytes and 4 more variants. 
The topi.exe file is not a Windows system file. The program starts upon Windows startup (see Registry key: DEFAULT\Run, Run, MACHINE\Run). Topi.exe is digitally signed. The file is a Verisign signed file. The program has no visible window. Topi.exe is able to connect to the Internet. Therefore the technical security rating is 32% dangerous.

Uninstalling this variant: If there are any problems with topi.exe, you may also do the following:
  • look for help from the software company Toshiba-tro
  • uninstall the software TOSHIBA Online Product Information or Toshiba Online Product using the Uninstall a Program function of Windows Control Panel (Windows: Start, Settings, Control Panel, Uninstall a Program)

Recommended: Identify topi.exe related errors

Important: Some malware camouflages itself as topi.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the topi.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


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Best practices for resolving topi issues

A clean and tidy computer is the key requirement for avoiding problems with topi. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the topi.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

topi.exe [all]