What is WRConsumerService.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the WRConsumerService.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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WRConsumerService.exe file information

Windows Task Manager with WRConsumerService
WRConsumerService.exe process in Windows Task Manager

The process known as WRConsumerService belongs to software Spy Sweeper or Webroot AntiVirus with or Webroot Internet Security or Webroot AntiVirus with Spy or Webroot Software or Spy Sweeper for MSN or Webroot SecureAnywhere or Spy Sweeper Core by Webroot Software (

Description: WRConsumerService.exe is not essential for Windows and will often cause problems. WRConsumerService.exe is located in a subfolder of "C:\Program Files" or sometimes in a subfolder of C:\. Known file sizes on Windows 10/8/7/XP are 1,201,640 bytes (30% of all occurrences), 1,205,760 bytes and 12 more variants. 
The program has no visible window. The file is a Verisign signed file. The WRConsumerService.exe file is certified by a trustworthy company. The file is not a Windows system file. WRConsumerService.exe is able to connect to the Internet. Therefore the technical security rating is 28% dangerous, however you should also read the user reviews.

Uninstalling this variant: You could also do the following:

Recommended: Identify WRConsumerService.exe related errors

Important: Some malware camouflages itself as WRConsumerService.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the WRConsumerService.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

i know it has to do with webroot's security esentals proam but thats about all i know
Part of Webroot Antivirus software
  Dont post if you are only guessing  
WRConsumerService.exe is a part of Spy Sweeper 6 anti-spyware.
Recently updated from regular Spysweeper to Secure Anywhere via webroots own prompting. Right after this my PC did not see my sound card. It took two System Restore tries to get it working again. After this I now got a message stating the WRconsumerservice has stopped working. It then prompted me to retype my keycode. After this the program loaded ok. It seems all my sound related issues started with the update. I now am hestitant to apply it again. Not sure what purpose this service is to spysweeper. I may just do a complete uninstall/reinstall of spysweeper.
we have webroot antivirus installed on the pc, but it has a lapsed registration. have noticed that wrconsumer messages have begun to appear on screen and did a search on it to find this site/forum. not pleased to see that malware pretends to be this program, and that webroot is carless to alow this kind of problem to pottentally exist. have downloaded the speedupmypc program from this link but its requires a paid registration. - so not pleased to be duped into purchasing softwarein this manor. Also tried the Security Task manager link below, but this dosnt gat past the setup stage,!!!
  webroot user   (further information)
This is from the old version of Webroot's security software. If you still have this, update your installation (free!) to the new version (SecureAnywhere) to fix stuff that's going wrong. Contact Webroot for more information.
  Kit (Webroot Employee)   (further information)
It is using 93% of my processor.
  Vernon Dann  

Rating chart

Summary: Average user rating of WRConsumerService.exe: based on 9 votes with 7 user comments. 4 users think WRConsumerService.exe is essential for Windows or an installed application. 2 users think it's probably harmless. 2 users suspect danger. One user thinks WRConsumerService.exe is dangerous and recommends removing it.

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Best practices for resolving WRConsumerService issues

A clean and tidy computer is the key requirement for avoiding problems with WRConsumerService. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the WRConsumerService.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

WRConsumerService.exe [all]