What is AcGenral.DLL?

AcGenral.DLL is a Windows DLL file. DLL is the abbreviation for Dynamic Link Library. DLL files are needed by programs or web browser extensions, because they contain program code, data, and resources. The following information can help you determine if AcGenral.DLL is a Windows system file or if it belongs to an application that you can trust.

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AcGenral.DLL file information

The process known as Windows Compatibility DLL belongs to software Microsoft Windows Operating System by Microsoft (

Description: AcGenral.DLL is not essential for Windows and will often cause problems. The AcGenral.DLL file is located in a subfolder of C:\Windows. Known file sizes on Windows 10/8/7/XP are 1,852,928 bytes (42% of all occurrences), 2,154,496 bytes, 2,144,256 bytes, 1,852,416 bytes or 2,159,616 bytes. 
A .dll file (Dynamic Link Library) is a special type of Windows program containing functions that other programs can call. This .dll file can be injected to all running processes and can change or manipulate their behavior. The program has no visible window. The service has no detailed description. It can change the behavior of other programs or manipulate other programs. The file is not a Windows system file. AcGenral.DLL is a trustworthy file from Microsoft. AcGenral.DLL is able to record keyboard and mouse inputs. Therefore the technical security rating is 40% dangerous, however you should also read the user reviews.

Recommended: Identify AcGenral.DLL related errors

Important: Some malware camouflages itself as AcGenral.DLL. Therefore, you should check the AcGenral.DLL process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

Location is c:\windows\apppatch, and c:\windows\servicepackfiles\i386
  david j lovell  
Location of this file is in the same 2 places for me as it is for David. Since it's not in system32, I don't think it's harmful, but I can't say for sure. I know nothing about this file besides the info on this page.
AcGenral.dll is the Windows Compatibility DLL
as mentioned it is Compatability. I have it in use with Illustrator 8 running on WinXP SP3. It is a "shim". I guess Illustrator 8 is not quite WinXP-ready.

Summary: Average user rating of AcGenral.DLL: based on 5 votes with 4 user comments. One user thinks AcGenral.DLL is essential for Windows or an installed application. 2 users think it's probably harmless. One user suspects danger. One user thinks AcGenral.DLL is dangerous and recommends removing it. One user is not sure about it.

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Best practices for resolving AcGenral issues

A clean and tidy computer is the key requirement for avoiding problems with AcGenral. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the AcGenral.DLL process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

AcGenral.DLL [all]