The genuine AgentService.exe file is a software component of Connected® Backup For PC by Iron Mountain. Only Iron Mountain Incorporated uses the Windows service name "AgentService" for the process named "AgentService.exe". (AccessData uses "AgentService" for a process named "agentcore.exe".) It resides in "C:\Program Files\AgentService\AgentService.exe" and can be uninstalled via the Windows Control Panel by selecting "Connected Backup/PC Agent". Its presence means a PC is used (or owned) by an employee of an enterprise deploying Iron Mountain's Connected® Backup for PC product. The Agent selects and encrypts files to be backed up to the server. It authenticates the PC and server to each other. It both transmits the data to the server and enables password-controlled retrieval, (unless the employee's account status is changed to prevent retrieving older files after separation). It works the same whether Cloud Backup is used to send data to Iron Mountain's secure mirrored storage sites, or if the enterprise has licensed Connected® Backup for PC and operates their own physical facility.
AgentService stands for Client PC Backup Agent Windows Service
The .exe extension on a filename indicates an executable file. Executable files may in some cases harm your computer. Therefore, please read below to decide for yourself whether the AgentService.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.
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Description: AgentService.exe is not essential for Windows and will often cause problems. AgentService.exe is located in a subfolder of "C:\Program Files" or sometimes in a subfolder of C:\—normally C:\Program Files\MiniTool ShadowMaker\.
Known file sizes on Windows 10/11/7 are 783,344 bytes (23% of all occurrences), 776,160 bytes and 22 more variants.
It is a background process, and the service name is MTAgentService: Agent service.
The program is not visible. The file is not a Windows system file. The application uses ports to connect to or from a LAN or the Internet. There is no file information. It is digitally signed.
Therefore the technical security rating is 59% dangerous; however you should also read the user reviews.
Uninstalling this variant:
If you have any problems with AgentService.exe, you can also consult www.MiniTool.com's Customer Service for advice or uninstall the software MiniTool ShadowMaker PW Edition or MiniTool ShadowMaker Free Edition using the Uninstall a Program function of Windows Control Panel (Windows: Start, Settings, Control Panel, Uninstall a Program).
Important: Some malware camouflages itself as AgentService.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the AgentService.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.
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User Comments
One use is it's a file by Iron Mountain for their Connected BackupPC active backup agent. When the backup is running, this is the process. Like most backups, it can take a bit of your CPU/Memory. Change the schedule cycle so it's not working during your normal hours. IT often leaves the default for random backup during a 24/7 window. DCD (further information)
AgentService.exe is a process from AgentServicePC by Iron Mountain and part of Connected Backup/PC. Paul
If you see this service running and have "C:\Program Files..\AccessData\Agent\AgentService.exe" present in Windows Explorer then you are probably using your company's PC/laptop. This is a program used by IT Departments to monitor computers on the company LAN for any suspecious, illegal and/or policy-breaking activity. It is not a virus, trojan horse or adware. Spyware maybe.. depending on how you look at it.. from employer or employee. Big Brother if you let it be. Big Bro (further information)
This is running for a backup program named MiniTool ShadowMaker David (further information)
Put my work PC in overdrive and tore my battery up while mobile. I had the ability to track down and disable. Not IT specific for work purposes. Shane
After extensive searh, found that I have none of the products mentioned in this article. Then did a registry search for AgentSvc.exe and it turned out to be part of Panda Security that I installed. Because it is not a threat I will leave it on my PC. JRT
diese Exe hat in ihrem programm eine schädliche softfair die von Microsoft als Trojana erkannt wird ich habe das anti viren von windows 10 64 b nach neu booten meines pc kamm dies wahrscheinlich mit windows drauf ich bin mir aber nicht so sicher und vertraue mal dem antiviren von windows maikel
I think antivirus uses this application. wes
Summary: Average user rating of AgentService.exe:
based on 9 votes with 9 user comments.
3 users think AgentService.exe is essential for Windows or an installed application.
2 users think it's probably harmless.
2 users think it's neither essential nor dangerous.
One user suspects danger.
One user thinks AgentService.exe is dangerous and recommends removing it.
One user is not sure about it.
Best practices for resolving AgentService issues
A clean and tidy computer is the key requirement for avoiding problems with AgentService. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.
Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.
To get your computer running as fast as it did on day one, you can 8reset your PC. Your personal files will remain intact, but any programs you installed will need to be reinstalled.
To help you analyze the AgentService.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. A good Bantivirus software detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.
Score
User Comments
DCD (further information)
Paul
Big Bro (further information)
David (further information)
Mel (further information)
Shane
JRT
maikel
wes
Summary: Average user rating of AgentService.exe: based on 9 votes with 9 user comments. 3 users think AgentService.exe is essential for Windows or an installed application. 2 users think it's probably harmless. 2 users think it's neither essential nor dangerous. One user suspects danger. One user thinks AgentService.exe is dangerous and recommends removing it. One user is not sure about it.