The genuine BTHelpNotifier.exe file is a software component of BTHelpNotifier Module by BT Retail. BTHelpNotifier.exe is the main executable for the BTHelpNotifier Module, a program that helps with the configuration and maintenance of the BT Broadband connection.
BT (British Telecommunications) is a telecommunications services company which operates in over 170 countries around the world. BT developed out of the Electric Telegraph Company which established itself in 1846 and created a communications network that spanned the British Nation.
The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the BTHelpNotifier.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.
Description: BTHelpNotifier.exe is not essential for the Windows OS and causes relatively few problems. The file BTHelpNotifier.exe is located in a subfolder of "C:\Program Files (x86)" (usually C:\Program Files (x86)\BT Broadband Desktop Help\btbb\).
Known file sizes on Windows 10/11/7 are 1,584,640 bytes (33% of all occurrences), 3,457,424 bytes and 4 more variants.
BTHelpNotifier.exe is not a Windows core file. The program has no visible window. The software starts upon Windows startup (see Registry key: MACHINE\Run).
The BTHelpNotifier.exe file is a file with no information about its developer.
BTHelpNotifier.exe is able to monitor applications.
Therefore the technical security rating is 42% dangerous; but you should also compare this rating with the user reviews.
Uninstalling this variant:
You could uninstall the software BT Broadband Desktop Help or BT Desktop Help using the Uninstall a Program function of Windows Control Panel (Windows: Start, Settings, Control Panel, Uninstall a Program).
Important: Some malware camouflages itself as BTHelpNotifier.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the BTHelpNotifier.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.
Score
User Comments
Well documented BT Yahoo application
HELP FOR BT BROADBAND
Helps to maintain and configure you BT Broadband connection J.B.L
BT online help programme. allows BT systems to run through potential connection problems
It was NOT part of my original BTHELP and I had difficulty removing it. (Gone now though) John Hannon
PSAPIDLL GetProcessImageFilenameW
BT help thing totally useless, and harmless Rob
Stupid text helper for BT Broad Band Rob
This program (and associated routines in the background) consumes around 35-48% of my CPU time at idle. After stopping the service CPU time reduced to 2-3% Chas Perkins
Nothing except that it ts a new nuissance when I log on p.m.fresier
BT utility for connection troubleshooting and access to help. Can see it helping less expert users with various PC stuff mark
I had a 'bounce' noise when i turned on my computer after joining BT. That's the noise when you click on a window and it won't let you do something because another window is open. I went into task manager and clicked off processes one by one and found it to be the BThelpnotifier,exe so stopped the process and it cured the noise. then i had to 'Run' msconfig to uncheck it from the start up menu this solved the problem. Martin Allen
contains malware brian
Show all user comments
Summary: Average user rating of BTHelpNotifier.exe:
based on 19 votes with 14 user comments.
9 users think BTHelpNotifier.exe is essential for Windows or an installed application.
3 users think it's probably harmless.
3 users think it's neither essential nor dangerous.
2 users suspect danger.
2 users think BTHelpNotifier.exe is dangerous and recommend removing it.
Best practices for resolving BTHelpNotifier issues
A clean and tidy computer is the key requirement for avoiding problems with BTHelpNotifier. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.
Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.
To get your computer running as fast as it did on day one, you can 8reset your PC. Your personal files will remain intact, but any programs you installed will need to be reinstalled.
To help you analyze the BTHelpNotifier.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. A good Bantivirus software detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.
Score
User Comments
J.B.L
ken (further information)
John Hannon
Rob
Rob
Chas Perkins
p.m.fresier
mark
Martin Allen
brian
Summary: Average user rating of BTHelpNotifier.exe: based on 19 votes with 14 user comments. 9 users think BTHelpNotifier.exe is essential for Windows or an installed application. 3 users think it's probably harmless. 3 users think it's neither essential nor dangerous. 2 users suspect danger. 2 users think BTHelpNotifier.exe is dangerous and recommend removing it.