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What is acrotray.exe?

The genuine acrotray.exe file is a software component of Adobe Acrobat by .
Acrotray.exe is an executable file that belongs to Adobe Acrobat, a group of software and web services created by Adobe, to create, view, modify and print files in the Portable Document Format (PDF). This process runs the system tray icon for Adobe Acrobat. This is not a critical Windows component and should be removed if known to cause problems. Adobe Acrobat comes bundles with Reader (formerly Acrobat Reader), a freeware tool that can view, print and annotate PDF files; Acrobat (formerly Acrobat Exchange), a paid software that can create PDF documents; and Acrobat.com, a file hosting service. Adobe Systems Incorporated is an American software giant that develops software products for web design, video editing, web hosting, image editing, servers, as well as formats such as Flash and PDF. The company was established in 1982 by Charles Geschke and John Warnockin and is currently headquartered in San Jose, California.

AcroTray stands for Adobe Acrobat Tray Icon

The .exe extension on a filename indicates an executable file. Executable files may in some cases harm your computer. Therefore, please read below to decide for yourself whether the acrotray.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for acrotray.exe related errors

Since 2005, file.net has researched facts about Windows processes and files, analyzed user experiences, and examined files using its own analysis tools. Around 10,000 users rely on it every day.


Acrotray.exe file information

Windows Task Manager with acrotray
Acrotray.exe process in Windows Task Manager

The process known as Acrobat Licensing Service

belongs to software Adobe Acrobat DC or Adobe Acrobat (version 9 Standard, 9 Pro, 9 Pro Extended, 2020, 2017, 3D, 8 Professional, 9 Professional) or Adobe Acrobat XI Pro or Adobe Acrobat X Pro or Adobe Creative Suite (version 6 Master Collection, 5 Master Collection, 6 Master, 5 Web Premium, 5 Design Premium) or Adobe Acrobat XI Standard or Adobe Acrobat X Standard or Adobe Master Collection (version CC 2017, CC 2015) or Adobe InDesign (version CS6, CS5) or Adobe Photoshop Elements (version 12, 11)

by Adobe Systems (www.adobe.com).

Description: Acrotray.exe is not essential for the Windows OS and causes relatively few problems. Acrotray.exe is located in a subfolder of "C:\Program Files (x86)" or sometimes in a subfolder of the user's profile folder (primarily C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\ or C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\). Known file sizes on Windows 10/11/7 are 1,871,344 bytes (8% of all occurrences), 840,592 bytes and 99 more variants. file.net/process/acrotray.exe.html 
The acrotray.exe file is not a Windows core file. The program has no visible window. The program starts upon Windows startup (see Registry key: MACHINE\Run, MACHINE\User Shell Folders, TaskScheduler). It is certified by a trustworthy company. Acrotray.exe is able to record keyboard and mouse inputs. Therefore the technical security rating is 36% dangerous, but you should also take into account the user reviews.

Uninstalling this variant: You can uninstall Adobe Acrobat DC or Adobe Acrobat XI Pro, update it, or get help from the software vendor. Click on helpx.adobe.com/acrobat.html or www.adobe.com/acrofamily/main.html to update it, click on www.adobe.com/support/main.html for support, or click on Adobe Acrobat DC or Adobe Acrobat XI Pro in Windows Control Panel (Software or Programs category) to uninstall it.

Recommended: Identify acrotray.exe related errors

External information from Paul Collins:

Important: Some malware camouflages itself as acrotray.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder, for example PE_FLOXIF.D (detected by TrendMicro), and Win32:GenX (detected by Avast). Therefore, you should check the acrotray.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.

Score

User Comments

When running Task Manager, I have 8 instances Acro Tray running in the background.
  Len  
During print to pdf a graphic file error shows "Acro Tray " is not working. What does it mean ?
  Lallan ji upadhyay.  
Acrobat is pointlessly complicated and slow. It's just a reader for crying out loud. Does Acrotray have anything to do with this?
  Andrew  
Does not do anything, aside from eat up memory. No-one uses this.
  another guy (truly)  
Does not do anything, aside from eat up memory. No-one uses this.
   
Adobe Acrobat Reader to open PDF files
  Matt  
help for converting file to pdf at any webpages
  vince  
Acrobat
   
More comments can be found here:
    (further information)

Summary: Average user rating of acrotray.exe: based on 91 votes with 9 user comments. 52 users think acrotray.exe is essential for Windows or an installed application. 5 users think it's probably harmless. 14 users think it's neither essential nor dangerous. 8 users suspect danger. 12 users think acrotray.exe is dangerous and recommend removing it. 11 users don't grade acrotray.exe ("not sure about it").


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Best practices for resolving acrotray issues

A clean and tidy computer is the key requirement for avoiding problems with acrotray. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To get your computer running as fast as it did on day one, you can 8reset your PC. Your personal files will remain intact, but any programs you installed will need to be reinstalled.

To help you analyze the acrotray.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. A good Bantivirus software detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.



Other processes

acrotray.exe [all]


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