The genuine BackgroundAgent.exe file is a software component of AcerCloud by Acer. AcerCloud is a personal cloud storage service offered by Acer. BackgroundAgent.exe runs system tray service for AcerCloud. This is not a critical Windows component and can be removed if known to cause problems.
AcerCloud can be set up to store music, photos, videos and documents and synchronize them with all devices that have AcerCloud installed. The program gives users access to their files located on any device even when the target device might be switched off. The program is free for all Android devices with every purchase of an Acer PC.
Acer was founded in 1976 by Stan Shih, Carolyn Yeh and five others as Multitech in 1976. It is a Taiwanese hardware and electronics giant that produces laptops, desktops, smart phones, displays, storage devices and peripherals. Acer was the fourth largest global vendor of personal computers in 2013 and generates an annual revenue of more than $16 billion. The company is headquartered in Xizhi, New Taipei City, Taiwan.
The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the BackgroundAgent.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.
Description: BackgroundAgent.exe is not essential for Windows and will often cause problems. The BackgroundAgent.exe file is located in a subfolder of "C:\Program Files (x86)" (typically C:\Program Files (x86)\Acer\AOP Framework\).
Known file sizes on Windows 10/11/7 are 65,752 bytes (61% of all occurrences), 65,824 bytes and 4 more variants.
The file is certified by a trustworthy company. It is not a Windows system file. You can uninstall this program in the Control Panel. The program is not visible.
Therefore the technical security rating is 24% dangerous, however you should also read the user reviews.
Uninstalling this variant:
If you are having problems with BackgroundAgent.exe, you can ask for help from Support or completely remove AOP Framework (Control Panel ⇒ Uninstall a Program).
Important: Some malware camouflages itself as BackgroundAgent.exe. Therefore, you should check the BackgroundAgent.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.
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User Comments
Seit Tagen habe ich gemerkt, dass meine CPU lahmt. Habe daher im Taskmanager bei "Prozesse" Auslastung CPU usw, nachgesehen und diesen Background Agent entdeckt. Habe ihn deinstalliert. CPU rennt wieder. Ralph P.
Comes built in with Acer computers, It's not essential since google drive already exists if you want to store your files in the cloud (as well and being more accessible). I believe it's been slowing down my laptop with all of it's processes so I have disabled it. Adam
It's been slowing down my system, an Acer desktop running Win10. I only discovered it after noticing an icon labeled "BackUp Now" in my taskbar that appeared on its own with instructions to double click to launch which didn't work. Most taskbar items are initialized with a single right or left click, not a double click, so I looked at my running processes and saw Background Agent and uninstalled it. I don't store anything on the Acer cloud, so the utility is useless to me and whatever overhead it was using is too much. Tom
Summary: Average user rating of BackgroundAgent.exe:
based on 4 votes with 3 user comments.
One user thinks BackgroundAgent.exe is essential for Windows or an installed application.
2 users think it's neither essential nor dangerous.
One user thinks BackgroundAgent.exe is dangerous and recommends removing it.
One user is not sure about it.
Best practices for resolving BackgroundAgent issues
A clean and tidy computer is the key requirement for avoiding problems with BackgroundAgent. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.
Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.
To get your computer running as fast as it did on day one, you can 8reset your PC. Your personal files will remain intact, but any programs you installed will need to be reinstalled.
To help you analyze the BackgroundAgent.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. A good Bantivirus software detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.
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User Comments
Ralph P.
Adam
Tom
Summary: Average user rating of BackgroundAgent.exe: based on 4 votes with 3 user comments. One user thinks BackgroundAgent.exe is essential for Windows or an installed application. 2 users think it's neither essential nor dangerous. One user thinks BackgroundAgent.exe is dangerous and recommends removing it. One user is not sure about it.