The genuine PTIM.exe file is a software component of WebEx Productivity Tools by Cisco.
WebEx Productivity Tools are a suite of video conferencing and online collaboration programs. Ptim.exe runs the WebEx Productivity Tools Instant Messenger. This is not an essential process for Windows and can be disabled if known to create problems.
WebEx Productivity Tools features the ability to organize and collaborate over online work sessions through integration with email applications such as Microsoft Outlook. Productivity Tools works as a plugin, creating a toolbar within an application that allows online conferencing and instant messaging using integrated audio and video. WebEx Productivity Tools support Windows and Mac OS.
Cisco Systems, Inc. is an American company that designs, manufactures, and markets networking equipment. The company was founded in 1984 by Leonard Bosack along with Kirk Lougheed, two students at Stanford University. The company's first product was based on the University's router software, which Stanford later licensed to Cisco. Cisco is currently employs over 74,000 people worldwide and is presently headquartered in San Jose, California, USA.
PTIM stands for WebEx Productivity Tools Instant Messenger Service
The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the PTIM.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.
The process known as PTIM belongs to software WebEx Productivity Tools by Cisco WebEx.
Description: PTIM.exe is not essential for the Windows OS and causes relatively few problems. PTIM.exe is located in a subfolder of "C:\Program Files (x86)"—mostly C:\Program Files (x86)\WebEx\Productivity Tools\.
Known file sizes on Windows 10/11/7 are 1,688,264 bytes (25% of all occurrences), 408,592 bytes, 666,872 bytes or 989,752 bytes.
It is not a Windows core file. The application is loaded during the Windows boot process (see Registry key: Run, MACHINE\Run).
The file has a digital signature. The PTIM.exe file is a file with no information about its developer. The program has no visible window. The PTIM.exe file is a Verisign signed file.
PTIM.exe is able to monitor applications and manipulate other programs.
Therefore the technical security rating is 51% dangerous; however you should also read the user reviews.
Recommended: Identify PTIM.exe related errors
If PTIM.exe is located in a subfolder of the user's profile folder, the security rating is 64% dangerous. The file size is 987,384 bytes (50% of all occurrences) or 986,168 bytes. The PTIM.exe file is not a Windows core file. The program has no visible window. The file is digitally signed. There is no description of the program. It is a Verisign signed file. The program starts when Windows starts (see Registry key: Run, MACHINE\Run). PTIM.exe is able to monitor applications.
Important: Some malware camouflages itself as PTIM.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the PTIM.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.
A clean and tidy computer is the key requirement for avoiding problems with PTIM. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.
Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.
To get your computer running as fast as it did on day one, you can 8reset your PC. Your personal files will remain intact, but any programs you installed will need to be reinstalled.
To help you analyze the PTIM.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. A good Bantivirus software detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.
psksvc.exe windrv.exe triggerframework.exe PTIM.exe printer.exe bluemail.exe wge.14a03fcd_ea43_4130_a5c0_f02d38895a13.exe update1.dll mcupdate.exe acqhidcl.dat wblind.dll [all]
Score
User Comments
Peter (further information)
David Pickett
Christian
polak (further information)
ptim (further information)
kevin
Summary: Average user rating of PTIM.exe: based on 6 votes with 6 user comments. 4 users think PTIM.exe is essential for Windows or an installed application. 2 users think it's probably harmless. 2 users don't grade PTIM.exe ("not sure about it").