The genuine SupportAssistAgent.exe file is a software component of Dell SupportAssistAgent by Dell. Dell SupportAssist is a software that provides system tools for diagnostics and troubleshooting. SupportAssistAgent.exe runs a process that launches Dell SupportAssist. This is not a core Windows application and may be uninstalled if known to cause problems.
Dell SupportAssist (formerly known as Dell Support Center) is an application designed by Dell that is shipped with the Inspiron and Dimension computer systems. The program provides access to system information, self-help, support tools, customer support chat, and service resources. The program also notifies users when updates, upgrades, and patches for software and drivers are available. Dell SupportAssist supports the Windows platform.
Dell Inc. is an American company that develops, distributes, repairs and supports computer related products and services all across the world. Founded by Michael Dell in 1984, today it sits at number 51 in the Fortune 500 list. With many new corporate acquisitions under its belt, such as Alienware, a company that produces custom gaming rigs, Dell is currently one of the largest technological corporations in the world, employing more than 103,300 people worldwide and generating over $61 billion in annual revenue. Dell is currently headquartered in Round Rock, Texas, USA.
SupportAssistAgent stands for Dell SupportAssistAgent
The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the SupportAssistAgent.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.
Description: SupportAssistAgent.exe is not essential for Windows and will often cause problems. SupportAssistAgent.exe is located in a subfolder of "C:\Program Files"—e.g. C:\Program Files\Dell\SupportAssistAgent\bin\.
Known file sizes on Windows 10/11/7 are 160,096 bytes (18% of all occurrences), 137,056 bytes and 26 more variants.
It runs as service SupportAssistAgent: Dell SupportAssist keeps your PC up to date and running at its best with recommended software and driver updates.
The program is not visible. SupportAssistAgent.exe is not a Windows core file. SupportAssistAgent.exe is digitally signed. The software uses ports to connect to or from a LAN or the Internet. You can uninstall this program in the Control Panel. There is no file information.
Therefore the technical security rating is 34% dangerous, but you should also take into account the user reviews.
Uninstalling this variant:
In case of problems with SupportAssistAgent.exe, you can do the following: 1) safely remove the program using the uninstall program of Dell SupportAssist or Dell SupportAssistAgent (Control Panel ⇒ Uninstall a Program) 2) search the support area on the Dell website.
Important: Some malware camouflages itself as SupportAssistAgent.exe. Therefore, you should check the SupportAssistAgent.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.
Score
User Comments
Runs great with no problems. Mike
This enables Dell SupportAssist (a rebadged edition of PC-Doctor) to scan your system automatically, periodically. Take it out if you only want SupportAssist to be run manually. HappyElderNerd
On my system it took 600 MB. Paul
I have this software on my Dell desk top Jim Whitworth
3 years usage;; it is invisible until it has to run. No problems and saves the time for deciding which programs should be removed. I like it, but needs to keep the "Dell" moniker, otherwise I get suspicious. I use it periodically with Malwarebytes to track boot virus, and Norton for real-time protection. Jim Hargis
Takes up all available RAM which is 60& of my available 32 gb.
It started to continously use 21GB-25GB of ram. My system has 32GB ram installed and the Dell agent causes continous system crashes and my PC is totally not useable.
This evil App is eating up almost 99% memory of my computer! Daniel He
I unfortunately have it periodically run away, Task Manager shows it consuming 98% of memory and hanging all other applications, only workaround then is go into Task Manager and delete it. Not every day but periodically. Bill
Summary: Average user rating of SupportAssistAgent.exe:
based on 8 votes with 9 user comments.
3 users think SupportAssistAgent.exe is essential for Windows or an installed application.
2 users think it's neither essential nor dangerous.
2 users suspect danger.
One user thinks SupportAssistAgent.exe is dangerous and recommends removing it.
2 users don't grade SupportAssistAgent.exe ("not sure about it").
Best practices for resolving SupportAssistAgent issues
A clean and tidy computer is the key requirement for avoiding problems with SupportAssistAgent. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.
Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.
To get your computer running as fast as it did on day one, you can 8reset your PC. Your personal files will remain intact, but any programs you installed will need to be reinstalled.
To help you analyze the SupportAssistAgent.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. A good Bantivirus software detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.
Score
User Comments
Mike
HappyElderNerd
Paul
Jim Whitworth
Jim Hargis
Daniel He
Bill
Summary: Average user rating of SupportAssistAgent.exe: based on 8 votes with 9 user comments. 3 users think SupportAssistAgent.exe is essential for Windows or an installed application. 2 users think it's neither essential nor dangerous. 2 users suspect danger. One user thinks SupportAssistAgent.exe is dangerous and recommends removing it. 2 users don't grade SupportAssistAgent.exe ("not sure about it").