TouchpointAnalyticsClientService.exe is a software component of HP Touchpoint Analytics Client by HP. It is an executable file that runs the HP Touchpoint Analytics service, which is part of HP's data collection and diagnostic service. This service collects system information and usage data for analysis and reporting to HP.
The associated software, HP Touchpoint Analytics Client, is used for collecting and analyzing data about the computer's performance and usage. This data is used by HP to improve their products and services, provide personalized experiences and recommendations, and help troubleshoot issues.
Whether it's needed or not depends on your perspective. If you're an HP user who wants to contribute to the improvement of HP products and services, you might want to keep it. Some users might consider it unnecessary or intrusive, as it collects data about their system and usage. If you're concerned about privacy or if you don't use HP products, you might want to remove it. It can use system resources that could otherwise be used for other applications, so if you're trying to optimize your system's performance, removing it might help.
TouchpointAnalyticsClientService.exe is typically located in the C:\Windows\System32\DriverStore\FileRepository\hpanalyticscomp.inf_amd64_942053d68a2ba613\x64 directory. If you find it elsewhere, it could be malware disguising itself as the legitimate service, in which case you should definitely remove it.
Description: TouchpointAnalyticsClientService.exe is not essential for Windows and will often cause problems. The file TouchpointAnalyticsClientService.exe is located in a subfolder of C:\Windows\System32 (generally C:\Windows\System32\DriverStore\FileRepository\hpanalyticscomp.inf_amd64_942053d68a2ba613\x64\ or C:\Windows\System32\DriverStore\FileRepository\hpanalyticscomp.inf_amd64_7dcf4ebd9d1b4772\x64\).
Known file sizes on Windows 10/11/7 are 429,008 bytes (15% of all occurrences), 569,008 bytes and 22 more variants.
The process runs as service, and the service name is HpTouchpointAnalyticsService.
TouchpointAnalyticsClientService.exe is digitally signed. The file is a Microsoft signed file. The program has no visible window. It is not a Windows system file.
Therefore the technical security rating is 11% dangerous; but you should also compare this rating with the user reviews.
If TouchpointAnalyticsClientService.exe is located in a subfolder of "C:\Program Files", the security rating is 38% dangerous. The file size is 332,216 bytes.
TouchpointAnalyticsClientService.exe is certified by a trustworthy company. The program is not visible. TouchpointAnalyticsClientService.exe is not a Windows core file.
Uninstalling this variant:
In case of any problems with TouchpointAnalyticsClientService.exe, you may want to completely remove HP Touchpoint Analytics Client (Control Panel ⇒ Uninstall a Program).
Important: Some malware camouflages itself as TouchpointAnalyticsClientService.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the TouchpointAnalyticsClientService.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.
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User Comments
What exactly is telemetry? Telemetry refers to the automatic measurement and transmission of data at a distance by radio, cellular or other means. Some major uses of telemetry include meteorology, flight testing, military intelligence, communications, and one of the most important applications, health care. What is Telemetry? - Medicomp Inc medicompinc.com/what-is-telemetry/ In this case it is suppose to be used to improve product. But 14.5 mb's every 15 minutes is a lot of info to be sending. They could be recording every key stroke and more. Reo
Even if you do a clean install of Windows 10 this HP Touchpoint analytics will be installed with Windows updates on a HP PC. It is a bit intrusive to think Microsoft allows this even though it is not supposed to collect any specific data to the device or user. Because I don't see a ability to see what data it is sending back to HP. It is difficult to judge if it contains sensitive information. I suspect its more about monitoring stability of HP's products so they can detect issues in the field. JohnIL
Summary: Average user rating of TouchpointAnalyticsClientService.exe:
based on 2 votes with 2 user comments.
One user thinks it's probably harmless.
One user thinks it's neither essential nor dangerous.
Best practices for resolving TouchpointAnalyticsClientService issues
A clean and tidy computer is the key requirement for avoiding problems with TouchpointAnalyticsClientService. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.
Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.
To get your computer running as fast as it did on day one, you can 8reset your PC. Your personal files will remain intact, but any programs you installed will need to be reinstalled.
To help you analyze the TouchpointAnalyticsClientService.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. A good Bantivirus software detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.
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User Comments
Reo
JohnIL
Summary: Average user rating of TouchpointAnalyticsClientService.exe: based on 2 votes with 2 user comments. One user thinks it's probably harmless. One user thinks it's neither essential nor dangerous.